Buying a car is as simple as browsing our showroom for available vehicles. Once you have seen a vehicle that you like, you can then contact us, or leave your details and we will make contact with you.
unfortunately we do not accept any trade-ins at this moment. We are working hard to provide this service in the very near future.
We believe in a honesty and transparency when we market vehicles on our website.
We therfore provide a used vehicle Dekra report as an independent evaluation of our vehicles.
Aspects covered by the Dekra used vehicle report:
Brake test.
Tyre specifications and measurements.
Diagnostic report highlighting error codes.
Shock absorber test.
Photos of the undercarriage and body of the vehicle, highlighting aspects which might require repair or maintenance.
Dekra is an international company with branches in 19 countries worldwide.
Dekra provides an independent condition report for our vehicles, which can be used to evaluate vehicles. Visit https://www.dekraauto.co.za/ for more information.
We do not deliver vehciles. After all, why buy your new car, and not drive it for the first time yourself?
Unfortunately not. We work strickly on a first come first serve basis.
Only in certain cases, do we repair or refund a vehicle. This policy is governed by the CPA and our Refund Policy
You are allowed to take any vehicle for a test drive, however the following terms & conditions apply
Test drive purpose
The purpose of a test drive is for you to evaluate the vehicle's performance and suitability for your needs as a potential customer of Grand Central Motors.
Identification and driver's licence verification
In order to proceed with the test drive, we require your consent to perform identity verification checks against relevant government agencies, including the Department of Home Affairs and RTMC, to confirm your identity and validate your driver's licence.
Collection of personal information
You understand and consent to Grand Central Motors collecting and processing personal information, including your name, address, date of birth, driver's licence number, and other relevant information necessary for identity verification and compliance with applicable laws and regulations
Use of personal information
Your personal information will be used solely for the purpose of confirming your identity and validating your driver's licence for the test drive. It will not be shared with any third parties unless required by law.
Consent and authorisation
By participating in a test drive at Grand Central Motors, you explicitly consent to the collection, processing, and verification of your personal information as described in this document.
Right to refuse
Grand Central Motors reserves the right to refuse a test drive if the identity verification process is not completed satisfactorily or if there are concerns about the authenticity of the provided information.
Indemnity Disclaimer
By proceeding with a test drive, you hereby agree and release Grand Central Motors, including but not limited to; its owners, directors, agents, staff and investors or any other person or company which has an intrest to Grand Central Motors of any claims againts the following which includes, but is not limited to; injury, loss, disability, 3rd party claims or death that may arise during the test drive whether direct or indirect use of a vehicle during such time.
Yes, additional fees may be charged. Please refer to our Terms of Sale for a full overview of additional fees and charges that apply.
Completed and signed application form (Individual / Company).
Copy of ID.
Copy of valid driver’s licence.
Proof of physical address (not older than 3 months).
Completed and signed application form (Individual / Company).
A clear copy of your passport.
A clear copy of your valid driver's licence.
Proof of physical address (not older than 3 months).
A traffic register.
Completed and signed application form (Individual / Company).
Copy of ID.
Copy of valid driver’s licence.
Proof of physical address (not older than 3 months).
Overview
This Privacy Policy introduces to your our policies and procedures regarding the collection, use, and disclosure of personal information we receive from users of the gcmotors.co.za website (including but not limited to gcmotors.co.za and all of Grand Central Motors social media accounts, to be hereinafter referred to as the "Website"). By using the Website, you consent to the collection, use, and disclosure of your personal information in accordance with this Policy. If you have questions or concerns regarding this Policy, you should first contact us.
Users
This Website is not directed to children under 18. We do not intentionally gather Personal Information about visitors who are under the age of 18. In case we learn that we have collected
personal information from a child under age 18 without verification of parental consent, we will delete that information as quickl
y as possible. If you believe that we might have any information from or about a child under 18, please contact us.
Personal Data
1. We may process data about your use of our website and services ("usage data"). The usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths, as well as information about your timing, frequency, and pattern service use. The source of the usage data is Google Analytics, a widely used analytics platform. This usage data may be processed to analyze the use of the website and services. The legal basis for this processing is our legitimate interests, namely monitoring and improving our website and services.
2. We may process your account data ("account data"). Account data may include your name and/or login and email address. The account data may be processed for the purposes of providing our services, ensuring the security of our website and services, and communicating with you.
3. We may process your information included in your personal profile on our website ("profile data"). The profile data may include your real name, email address, profile pictures, date of birth, location, your website and other information you provided in your profile. The real name and email will not be shown to other users of our services.
4. We may also collect your non-Registration Information including the number of uploads and downloads on the Website, profile changes, content changes, and forum activity. We may collect and process the data about your use of "Grand Central Motors" service ("logging data"). The logging data may include website address, operating system, information about the timing, frequency and pattern of your website use.
5. We may also convert your information into anonymous data in order to help us monitor traffic on our Website. For example, we may also use the personal information disclosed to us to assist you with technical difficulties you may experience while using our Website.
Data Protection
The Personal Data that you provide in connection with the use of the Website is protected in several ways:
1. Personal Data is encrypted whenever it is transmitted to the Website.
2. Access by you to your account profile is available through a password and unique customer ID selected by you. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from the Website, at all times.
3. Access is limited to those of our employees who require it to provide services to you.
4. We ensure that third-party service providers sign confidentiality agreements to maintain confidentiality and not use it for any unauthorized purposes.
5. Personal Data collected is retained as long as it is reasonably required for the purposes it was collected.
6. Personal Data is stored in secure computer systems which protect it from unauthorized access or use.
Retention and Deletion
We retain personal data for as long as necessary to fulfill the purposes for which we collect or receive the personal data, except if required otherwise by applicable law. Typically, we will retain most of the personal data for the duration of your use of our services until you have removed your account unless a longer applicable statutory retention period applies. Note that after the deletion of your account, your comments may be left on the forum service, while your name and avatar will be replaced by “deleted user.” If you would like us to remove your comments, please contact us as described below.
Rights
You have the following rights in relation to your personal data:
1. The right to obtain, at reasonable intervals and free of charge, information on whether or not your personal data are being processed and to receive the personal data that is being processed in an intelligible form.
2. The right to request rectification or erasure of personal data or restriction of or objection to processing your personal data. You may also request us to provide your data in a structured, commonly used, and machine-readable format that can be transmitted to another controller.
3. To exercise these rights, please contact us using our contact details set out below. We will respond to your request within the applicable statutory term.
Cookies
We may place small data files called cookies on your computer that hold information that allows a website to recognize your account. Cookies may be used irrespective of whether you register with us or not. The type of information a cookie collects includes the date and time you visited, browsing history, preferences, and username. You have the ability to prevent your computer from accepting cookies, but if you do, certain functionality on the Website may be impaired. For example, you may have difficulty logging in or using certain interactive features of our Website, such as our member-only areas, payment features, etc. You should be able to experience the basic functions of our services even if you decline the use of cookies. For more about our cookies policy, please read our cookie policy.
Disclosures
1. We may be required to disclose your personal information due to legal or regulatory requirements. In such cases, we reserve the right to disclose your personal information as required in order to comply with our services' legal obligations, including, but not limited to, complying with court orders, warrants, subpoenas, service of process requirements, or discovery requests.
2. We will not sell, loan, or share your personal data with other organizations for the purposes of marketing their services unless you ask us to do so.
Change Notification
We reserve the right to change this Policy from time to time and at our sole discretion. Please note that if you have limited your account preferences, we will not change your preferences without your consent. If our company or our assets related to the Website are acquired by another company, gcmotors.co.za will notify you of the transaction. The acquiring company will be given access to your personal information without your consent. If gcmotors.co.za sells only a part of its business, the acquiring entity will have access to your personal information without your consent, and gcmotors.co.za will attempt to notify you so that you may make an informed decision about this new use of your Personal Information.
Contacts
If you have any comments or inquiries about the information in this Privacy Statement, if you would like us to update your personal data or to exercise your rights, please contact us by email at info@gcmotors.co.za
Grand Central Motors (Pty) Ltd
19 Allen Road,
Glen Austin,
Midrand, South Africa
Know your rights as a consumer.
Grand Central Motors is committed to the CPA. For ease of reference, you can view the Consumer Protection Act Regulations here.
The Consumer Protection Act recognises a number of fundamental consumer rights. The following article explains a few of these rights that are particularly relevant to the buying of a used vehicle:
The Application Of The Consumer Protection Act, 2008 (CPA) To Individual Consumers And Used Motor Vehicle Dealers dated 2019-12-04
The general purpose of the CPA is to protect consumers and it applies fully when a consumer buys a used motor vehicle.
The CPA recognises a number of fundamental consumer rights. We discuss a few of these rights that are particularly relevant to the buying of a used vehicle herein below.
Plain language
Motor vehicle dealers must ensure that all notices, documents or visual representations required in terms of the CPA or any other law are in plain and understandable language. Among other things, dealers would have to ensure that their standard terms and conditions and any forms completed by clients are in plain and understandable English.
Disclosure of price of goods or services
Unless vehicles are sold online, dealers must adequately display the prices of their vehicles. This can be done by means of a clear notice on the vehicle.
Right to fair, just and reasonable terms and conditions
The CPA prohibits unreasonable transactions and unjust or unfair terms or conditions. A dealer must not offer to supply or enter into an agreement to supply vehicles on terms that are unfair, unreasonable or unjust; or at a price that is unfair, unreasonable or unjust. The dealer must also not market goods or services, negotiate, conclude or administer a transaction in a manner that is unfair, unreasonable or unjust. A consumer that feels that a term is unreasonable or unfair, must approach a court. If the court finds a term, or condition or agreement unfair, unjust or unreasonable it could, among other things, declare the agreement unenforceable or just delete that term.
Exclusion of liability
A term or notice which seeks to limit the risk or liability of the dealer or places risk or liability on the consumer or imposes an obligation on the consumer to indemnify the dealer for any cause, or constitutes the acknowledgement of any fact by the consumer, must be written in plain language and must be drawn to the attention of the consumer before the consumer enters into the agreement or pays for the vehicle.
This can be done by, for example, printing relevant terms in bold font or in a textbox.
The Motor Industry Ombudsman of South Africa has confirmed however that it is the responsibility of the purchaser of goods to fully understand the implications of entering into a legally binding agreement such as a purchase agreement, as affixing their signature to such document is indicative that they have read, understood and agreed to the terms, conditions and provisions of the agreement.
Consumer’s right to safe, good quality goods and the implied warranty of quality
Except where the consumer has been expressly informed that the goods were offered in a specific condition and expressly agreed to accept the goods in that condition or acted in a manner consistent with accepting the goods in that condition, every consumer has a right to receive goods that are reasonably suitable for the purposes for which they are generally intended and are of good quality, in good working order and free of any defects.
The consumer, furthermore, has the right to receive goods that will be usable and durable for a reasonable period of time considering the use to which they would normally be put and comply with any applicable standards under public regulation.
These rights do not apply to goods sold at an auction.
To give effect to the rights set out above, there is an unwritten or assumed provision in any agreement for the supply of goods that the producer/importer, distributor and retailer each warrant that the goods comply with the requirements and standards set out above, except where the goods have been altered, contrary to instructions, or after leaving the control of the producer/importer, a distributor or retailer, as the case may be. This warranty of quality thus falls away if the buyer of a vehicle tampers with, or misuses, the vehicle after the sale, such as driving it without oil or coolant. It also does not apply if the defect is a result of wear and tear.
The CPA allows the return of goods to the supplier, within 6 months after delivery, if the goods fail to satisfy any of the requirements and standards set out above.
The Consumer Goods and Services Ombud has recognised that there is case law (Vousvoukis v Queen Ace CC t/a Ace Motors (3878/2013) [2015] ZAECGHC) that supports the view that it is sufficient that the goods be described with sufficient particularity to indicate that the goods may be defective, e.g. second hand goods or goods that are sold at a lower price because of their lower quality. In this case the court held that:
“A reasonable person in the plaintiff’s shoes, being aware that he was purchasing a second hand motor vehicle, albeit an expensive one, for a price very considerably less than a new motor vehicle of that make would have been conscious of the fact that it might experience mechanical problems from time to time which were not to be expected in a brand new motor vehicle of that make. Compare: Addison v Harris 1945 NPD 444; Lakier v Hager 1958(4) SA 108 (T).” (emphasis added)
In the writer’s view it is therefore still open to a dealer to exclude liability for defects that render the vehicle unsuitable for the purposes for which it is generally intended (such as being a means of transport), or of inferior quality. It would however probably not be good enough simply to advertise or sell the vehicle "as is", or to insert into the contract a voetstoots clause, because the consumer might not sufficiently understand what is meant by these terms.
The dealer would have to inform the consumer more specifically about the condition in which the goods are offered – for example, the motor vehicle is second hand, with high mileage and likely to have defects – and ensure that the consumer agrees to take the vehicle in that condition.
The warranties that the goods must be usable and durable for a reasonable period of time and must comply with public regulation cannot be excluded. However, the warranty that the goods will be usable and durable for a reasonable period of time contains its own in-built limitation: what is a reasonable period of time must be determined "having regard to the use to which they would normally be put and to all the surrounding circumstances of their supply".
Thus, a consumer who knowingly buys a used motor vehicle with high mileage cannot expect it to be usable and durable for as long as a new motor vehicle or one with low mileage. The fact that the motor vehicle is obviously second-hand, well used, and that the dealer offers it for sale in that specific condition and without a roadworthy certificate (or undertaking to make arrangements to obtain such certificate) are clearly part of the circumstances surrounding their supply. Here the dealer is not offering to supply a roadworthy vehicle and the consumer cannot assume that it will be usable and durable for 6 months.
By implication, vehicles sold without a roadworthy certificate are effectively being sold without the implied 6-month warranty.
It goes without saying that the dealer must make this clear to the consumer before the consumer enters into the agreement to buy, or pays for, the vehicle.
Right to return the vehicle
As a general rule, in instances where the consumer bought the vehicle in a roadworthy condition (i.e. the roadworthy certificate has been arranged and supplied by the dealer), the consumer may return the vehicle to the seller within the 6 month period, provided certain conditions discussed below are met.
First, there has to be a proven defect in the vehicle or the consumer must be able to show that the vehicle was sold to him in a condition that was not fit for the purpose for which he bought it and the like. Secondly, the consumer must be able to show that the defect was present at the time of sale. The onus will thus be on the consumer to provide evidence of such defect and that it was present when he bought it. This may of course require expert evidence and the dealer will also be given a chance to rebut the evidence.
Since vehicles are goods which devalue with use, the consumer will be liable for the usage of the vehicle, plus any damages he has inflicted on it, plus the costs of re-roadworthying the vehicle and getting it back into the dealer’s stock.
Product Liability
Subject to certain defences, the CPA imposes strict or "product" liability on all persons in the supply chain for harm arising from unsafe, defective or hazardous goods, irrespective of whether the harm resulted from any negligence on the part of the supplier.
However, liability will not arise if the unsafe product, characteristic, failure, defect or hazard, among other things, did not exist at the time it was supplied. The consumer will thus have to prove that the defect was present when he or she bought the vehicle and that the harm was caused by such defect.
A special defence is available to a retailer, such as a dealer, who can claim that it is unreasonable to have expected it to have discovered the unsafe characteristic, failure, defect etc. having regard to that dealer’s role in marketing the goods to consumers. This will probably be the case where a dealer makes it clear that it will not roadworthy a vehicle or do any inspections or checks on it.
Enforcing your rights under the CPA
Consumers can enforce their rights under the CPA in a number of ways, including by approaching the Motor Industry Ombudsman of South Africa, which is the only accredited dispute resolution forum for the South African Automotive and Related Industries and their customers.
Purpose
The purpose of this policy is to describe what cookies are, what we use them for, and how you can manage them during your visit to our website. What are cookies?Cookies are small files that may be placed on your device when you visit a website. For more information about cookies, see All About Cookies
What are cookies used for?
Internet cookies are commonplace and do not harm your device - they just store or gather website information. They help enhance your online experience, like remembering login details so you don't have to re-enter them when revisiting a website.
Types of cookies:
There are two main types of cookies:
Persistent cookies:
These cookies are stored in the browser of your device and are used whenever you visit a website;
Session cookies:
These are temporary cookies that remain in the cookies archive of your browser until you leave a website; Additionally, cookies may be:
1st party:
Cookies are set directly by the website (or domain) you visit,
and/or
3rd party:
Cookies are set by a website other than the one you are currently on.
What cookies do we use?
Cookies that are essential to make our website function and to enable you to use all its features; We use cookies to temporarily store input information in our tools and forms to improve your experience on our website; We use cookies to count visitors to our website and where they most like to go on the website. This helps us improve the overall functionality of the website.
External websites links:
Our website may contain links to third-party websites or applications, including those of our partners. Please note those third-party websites may also use cookies. We do not control those third-party websites and are not responsible for the cookies they set or access. If you click on one of these links or apps, please note that each one will have its own cookies policy. Therefore, please read the cookies policy of other websites before using them. Grand Central Motors also indemnifies itself from any damages and/or losses that may arise by the use of the external websites and/or links.
Changing your cookies settings:
To enable or disable cookies, follow the instructions provided by your browser (usually located within 'Help', 'Tools' or ‘Safety). Please note disabling cookies on our website may result in the website not working properly.
Updates to this policy:
We may occasionally make changes to this policy. When we make material changes to this policy, we will inform you by placing a notice on this website.